Your information
Privacy Notice
Last updated: 23 October 2026
Who we are
Margot’s Reigate, 9 Church Street, Reigate, RH2 0AA, is responsible for the personal information collected through this website. For questions about this notice, contact info@margots-reigate.com.
Information we collect
When you contact us or send an enquiry, we may collect your name, email address, telephone number and the information you choose to include in your message. Our hosting provider may also record limited technical information required to operate and secure the website.
How we use your information
We use the details you provide to respond to enquiries, manage membership enquiries, provide requested information, and administer our relationship with you. We may also use limited technical information to keep the website secure and working properly.
Our lawful bases
Depending on the circumstances, we process information because it is necessary to respond to your request or take steps before entering into an agreement, because we have a legitimate interest in handling enquiries and operating a secure service, or because you have given consent, for example to receive marketing communications.
Membership and contact forms
Information submitted through our forms is used to process and respond to your enquiry. Providing optional details helps us respond appropriately. We will not treat a request as an automatically approved membership or confirmed booking.
Marketing messages
We only send promotional emails where we have an appropriate legal basis, such as your consent. You can withdraw your consent or unsubscribe at any time by contacting us or using an unsubscribe link where provided.
Who we share information with
We may share personal information with trusted service providers who help us host the site, manage enquiries or deliver communications. They are only permitted to use the information for the services they provide to us, and we do not sell your personal information.
International transfers
If a service provider handles information outside the UK, we will take steps to ensure an appropriate level of protection, including applicable safeguards for international transfers.
How long we keep information
We retain information only for as long as necessary for the purposes described above, including responding to enquiries, administering any ongoing relationship and meeting legal obligations. We then securely remove it or anonymise it where appropriate.
Security
We use reasonable organisational and technical precautions to protect your information from unauthorised access, loss or misuse. No method of internet transmission or electronic storage can be guaranteed completely secure.
Cookies and analytics
We use Google Analytics 4 (Google tag ID G-B6MDEQENW5) to help us understand how people use this website, such as which pages are visited. The Google Analytics tag is only loaded after you select “Accept analytics” in our cookie choices. If you reject analytics, we do not load the Google Analytics tag.
When enabled, Google Analytics may set cookies including _ga and _ga_* to distinguish visits and measure website activity. Google may process related usage and technical information. Read Google’s Privacy Policy for details.
We store your analytics preference in your browser’s local storage so you do not have to answer each time you visit. You can change your choice using the control. If you withdraw consent, we stop further Google Analytics tracking in this browser and try to remove associated first-party analytics cookies. Information already collected before withdrawal cannot be recalled by this website.
Our membership form is provided by HubSpot, which may process information and use cookies or similar technologies as part of its embedded form service. Its behaviour is separate from our Google Analytics choice. Our hosting provider may also use essential technical measures for delivery and security.
Your data protection rights
Under UK data protection law, you may have rights to access and correct your personal information, request erasure or restriction, object to certain processing, receive a copy of certain information, and withdraw consent where processing is based on consent. These rights depend on the circumstances. To exercise a right, email info@margots-reigate.com.
Complaints
If you have a concern about how your information is handled, please contact us first. You also have the right to make a complaint to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this notice
We may update this notice as our website and services change. The date at the top of this page shows when it was last updated.